Terms & Conditions

Terms & Conditions related to a booking with The Timothée Resort

Booking Deposit and Cancellation*:

Cancellations are free up to seven days prior to your stay.

A non-refundable deposit equal to the first night's accommodation is charged seven days prior to your stay. If your stay is within seven days, the deposit will be charged upon booking.

*If booking through a 3rd party booking platform, please note that different deposit and cancellation conditions may apply - as listed on the relevant website. Different conditions also apply to group bookings of four or more rooms (please contact us for details).

Booking policy:

  • Upon arrival guests will be asked to provide valid ID.

  • We are a smoke free venue & smoking is not permitted anywhere on site. This includes no smoking on your room balconies or alfresco area.

  • We love creatures big and small however pets are not permitted at the Timothee. If you have an assistance dog or wish to discuss your circumstances please call our team.

  • Check-out time is 10.00 am. Departure after that time may incur additional room charge.

Payment & Charges: A valid credit card MUST be provided on booking and presented on check-in to the resort. Payment of the outstanding balance of your stay is required on arrival at the resort. You agree that charges may be added to your account for settlement after your departure, and may be charged to the same credit card used to pay your account at the time of departure or to the credit card used to guarantee your booking.

Charges may be in relation, but no limited to the following:

  • breakages/damages

  • excessive cleaning charges above the normal level of cleaning due to the room being left in an unacceptable state

  • smoking in the room or on your balcony/alfresco area

Late checkout without prior management approval will be charged at $50per hour.

You must return your room key at the time of your departure and agree to pay a charge of $25 for replacement of the key if you lose or fail to return it.

We ask guests to respect quiet hours from 9pm - 7am. If management is called afterhours for a noise disturbance we reserve the right to charge up to $200 if security needs to be called to your room.